This Privacy Policy applies to information of a personal nature collected by South Pacific Aluminium Windows Pty Ltd trading as South Pacific Aluminium Windows and Doors (South Pacific).

Our Commitment to protect your privacy.

We understand how important it is to protect your personal information. The following sets out our privacy policy commitment in respect of personal information we hold about you and what we do with that information.

We recognise that any personal information we collect about you will only be used for the purpose we have collect it or allowed under the law.

It is important to us that you are confident that any personal information we hold about you will be treated in a way which ensures protection of your personal information.

Our commitment in respect of personal information is to abide by the Australian Privacy Principles for the protection of personal information, as set out in the Privacy Act and any other relevant law.

Personal Information

While conduction business, South Pacific will only collect and retain personal information that is reasonable necessary for or directly related to, one or more of South Pacific’s functions or activities or is permitted by law. Personal information is information or an opinion about an identified individual, or an individual who is reasonably dentifiable.

South Pacific may collect (but are not limited to) the following types of information:

• Names, addresses, email addresses, phone numbers, business details and other contact details of employees, clients, contractors and contractors employees.
• Photos and identification documents.
• Health and medical information.
• Credit card and other payment/bank details.
• Information about an individual’s employment,
  occupation and services rendered.
• Records of training or education.
• Video surveillance for security and safety purposes.
• Records of contact with an individual.
• Contacts details of family/next of kin/emergency contact.
• Collecting and recording IP addresses, date and time of
  your visit to our website, the pages viewed and any
  information downloaded.

Sensitive Information

South Pacific will only collect and hold sensitive information if the individual consents to such collection and if it is reasonably necessary for or directly related to, one or more of South Pacific’s functions or activities, or where it is required by law.

How we collect personal information

South Pacific only collects personal information in a lawful and fair manner where reasonable and practical. Personal information is usually collect directly from the individual or the individuals’ representatives. Personal information may also be collected via third parties that South Pacific or the individual engages to provide services to the individual or South Pacific related to our business relationship with the individual.

South Pacific may collect information from third parties not mentioned above, or via publicly available sources but only when it is impracticable to gain the information from the individual.

Why we collect your personal information

We collect personal information for the purposes of to provide services to individuals and the individuals business and to meet all other legal obligations.

Such services include:

• Gathering information relating to quotes.
• Supplying, marketing or acquiring products and services.
• Performing administration, reporting, auditing and management functions, EG invoicing and account management, payment processing, risk and hazard management, training, quality assurance and managing contractors and suppliers.
• Employment related purposes, such as recruiting and providing services to staff and other services related to or in connection with South Pacific, including legal and contractual requirements to third parties and for internal control purposes.
• Do we disclose your personal information

South Pacific will only use any personal information obtained for the purposes it was collected for, or related purposes and only when the personal information is relevant to use. Personal information may be disclosed internally within South Pacific, and to third parties engaged by the individual or South Pacific.

Third parties may include:

• Parties engaged by South Pacific to provide products or services.
• External advisors and auditors.
• Emergency services.
• Other parties or for other purposes as agreed to by the individual, or as required or permitted by law.

Personal and sensitive information will not be used for the purposes other than those described above (or related to those above) unless the individual has consented to that use or it is permitted by law.

Security of Personal Information

We will take reasonable steps to protect your personal information by storing it in a secure environment. Our staff are aware of the obligations for privacy for personal information which we may store in paper and electronic form. South Pacific takes all reasonable steps to keep information protected from loss, misappropriation and unauthorised access, modification or disclosure.

When personal information that we collect is no longer required, we will take reasonable steps to destroy the personal information.

Direct Marketing

From time to time we may use your personal information to provide you with current information, new products or services being offered by South Pacific.

If you do not wish to receive marketing information, you may at any time decline to receive such information by the use of the unsubscribe function.